Many CIOs dismiss the BYOD (bring your own device) trend as little more than hype.
When asked, they give the security issues as a reason for not offering BYOD. The so-called “hype” trend simply refers to employees taking their own personal computerized devices to work, it could be one or more of a smart phone, laptop or tablet, in order to interface with the corporate network. These devices suffer from split personality disorder, being used for both work and personal use.
I think there are many positive as well as negative aspects of BYOD. A couple of points on the positive side, employees have personal ownership of the device and take better care of their own device than a corporate one as well as it increases productivity as the employee uses a device that she likes. On the negative side, there is the dreaded security issue of losing corporate information as well as possibility of data leakage.
But I don’t think CIOs should be focusing on positive and negative features, but should instead develop a BYOD strategy or framework. This is how guidelines, expectations and accountability will be managed. The strategy should include items like:
- The type of devices permitted (such as only BlackBerry and Apple or also Android)
- Levels of security (for example policy on what to do when the device is lost or stolen, virus issues)
- The management and maintenance of personally owned devices (how to keep track of the devices; who is authorized to repair such devices)
- Help desk support, where does corporate support for an iPhone stop and the manufacturer’s support start?
But BYOD is not just a concept or a strategy, it is a change in the way we balance work-life commitments as well as a change in mentality on how and when we use mobile devices.
Do you have a BYOD strategy that you’d be willing share? Did you have an “eye opener” when BYOD was implemented? Do you think BYOD is all hype with little substance? Let us know by commenting on this article.