NetSuite updates CRM solution

Data Management

NetSuite announces PRM+ for NetSuite CRM+
NetSuite Inc. announced PRM+ to NetSuite and NetSuite CRM+. The capabilities include partner commissions and collaborative order management for increased forecast visibility and direct and channel customer relationship management (CRM).

The PRM+ release brings the integration of PRM and CRM together with the back-office transactional system critical to partner management and partner business processes. Customer facing CRM and PRM processes extend through the back office for sales management and order fulfillment, inventory availability, returns processing and partner incentive compensation management.

With PRM+, users have greater visibility into partner pipelines and forecasts because the opportunities and orders are managed directly in the same system. This eliminates day-to-day partner support as partners can now access much of what they need to know by logging into the system.

PRM+ is available in NetSuite and NetSuite CRM+. Partner commission is available in the Incentive Compensation module for US$299 per month. Advanced Partner Center access is available for US$49 per month per partner.

KeyText software updated
MJMSoft Design Ltd. has released version 3 of KeyText, a keyboard macro and Windows automation program, which allows users to save time and increase productivity when working with Microsoft Windows.

With KeyText 3, users can define frequently-used pieces of text and play them back, either with a hotkey or by using a pop-up menu from your Windows system tray. Users can develop simple, consistent sets of boilerplate texts which will work with their favourite Windows applications.

This release adds Trigger Text, allowing users to define abbreviations which will be replaced with the text you require.

KeyText 3 can be downloaded as a trial version from the company site and a single-user license costs US$29.95.

Security

RITLabs updates disk encryption software
RITLabs released version 2.09 of its disk encryption software, The Bat! Private Disk. Private Disk is a logical and intuitive security solution. The software protects confidential information on Windows PCs and USB storage devices by creating virtual encrypted disks.

The version introduces Disk Firewall, a technology that creates a white-list of “trusted” applications allowed to access the encrypted disk. Disk Firewall protects files at the application level, that is, if a specific application is not found in the white-list of programs, it will be unable to read or alter the confidential information stored on the virtual encrypted disk.

Using Private Disk, organizations can reduce the risk of data loss or theft, and comply with industry and regulatory mandates.

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Jim Love, Chief Content Officer, IT World Canada

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