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Heather Arthur, Vice President of Customer Care Operations at Rogers Communications leads a workshop
Human Resources

Lessons from “Learning To Expand Your Comfort Zone”: a Rogers & WCT Session

Fawn Annan -
0
Twitter releases new customer service tools
Marketing

Twitter releases new customer service tools

Eric Emin Wood -
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Why the marketing metrics you care about are ‘OMG! bad’
Marketing

Why the marketing metrics you care about are ‘OMG! bad’

Brian Jackson -
0
Finger Thought Bubble
Marketing

It’s a bad idea to make marketing solely responsible for customer experience

Brian Jackson -
0
Dell measures 400+ variables to gauge brand – what do you do?
Marketing

Dell measures 400+ variables to gauge brand – what do you do?

Brian Jackson -
0

IT World Canada fights for survival

Jim Love -
Facing an unprecedented crisis, IT World Canada, a beacon...

Only 23 per cent of Canadians have a healthy relationship with work; AI can help, says HP

Ashee Pamma -
Artificial intelligence can be the key to unlocking better...
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