President to President with Eric Gales, Amazon Web Services Canada

ITWC President Fawn Annan hosts Eric Gales, country manager for AWS Canada. A pilot, underwater hockey enthusiast, and customer-obsessed leader, Gales shares his views on AI and how it’s about to reshape the face of business.

Gales says he’s excited about the advent of voice interaction with platforms like Alexa, and discusses how Alexa for the Workplace is a potential disruptive force in business. Amazon is making big investments in AI overall to make it more accessible to customers beyond voice interaction as well. Also, hear about how Gales sees his mandate at AWS to build up Canada’s tech sector talent pool with initiatives like AWS Educate. Amazon wants to improve gender diversity in the technology industry. Hear about all this and more in the video above.

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Jim Love, Chief Content Officer, IT World Canada

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Fawn Annan
Fawn Annanhttp://www.note2file.ca
Fawn Annan is the President and Group Publisher of IT World Canada/IDG Canada, the largest global IT media company located in 87 countries. Its global brands such as CanadianCIO and Computing Canada are written with local views for global IT issues.

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